Refund policy

30-Day Return Window — Request a return or exchange within 30 days of delivery.

Free Return Shipping — We provide a prepaid return label for all approved returns.

Refunds — Issued to your original payment method within 3–5 business days after we receive your item.

Eligible Items — Unused and non-custom kits

Not Eligible — Custom orders, started kits, and final sale items.

Damaged or Missing Items — Contact us within 14 days for quick replacements.

Start a Return — Email: help.wallflowermosaiccompany@gmail.com with your order number